Tulum Set

CUSTOMER CARE HOURS

Mon-Fri 8AM - 5PM ESTinfo@jbtwentytwothirtycollection.com

RETURN POLICY PLEASE READ!

WE WILL NOT BE ACCEPTING RETURNS OR EXCHANGES DUE TO COVID 19
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**NO REFUNDS**

**PLEASE READ CAREFULLY OVER OUR ITEMS DESCRIPTION, AS SOME ITEMS CONTAIN NO STRETCH**

 All items are thoroughly inspected before leaving our warehouse, our company will not send customers any damaged items. PLEASE NOTE THAT ANY SALE OR DISCOUNTED ITEMS ARE FINAL SALE!


ORDER PROCESSING:
All orders are processed, verified, and shipped within 2-3 business days or sooner.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.

To ensure that your package is properly delivered, and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you and you do not respond, your order will be canceled, and your money will be refunded to you.

If you realize that you entered your shipping address incorrectly, please contact us. If your order was placed on the weekend, please call us first thing Monday morning. We will do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from JB 22/30, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. 

If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Servicedirectly. JB 22/30 DOES NOT hold any responsibility for packages that state DELIVERED.

Just a reminder that you will receive shipping confirmation within 3-5 business days from the day the order was placed.  After your payment is authorized and verified, it can still take 1-2 days to process your order. This is just an estimate and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information. If your order states delivered and you did not receive it, you must contact your local post office.We do not issue refunds for packages that state being delivered. We offer USPS Priority Mail to most locations (domestic & internationally). Your shipping cost is displayed at point of checkout.International orders may be subjected to custom charges by your native country.